Customer Service > Frequently Asked Questions

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Are these authentic?
Yes. All items for sale are 100% authentic or triple your money back guaranteed. We are well recognized in various known forums with almost 1500 eBay feedbacks and close to 4000 happy customers. You will never see a fake from us ever, GUARANTEED. See our "About Us" page for more information.

What forms of payment do you accept?
We accept all major credit and debit cards including Visa, Mastercard, American Express, and Discover via Google Checkout and Paypal. We are licensed merchants with Google Checkout and a Premier Business Merchant with Paypal. Other forms of payment we accept are Bidpay.com, Western Union, Money Gram, and Money Orders. Email us for direct purchasing information or visit our eBay auctions.

Do you accept returns?
Refunds are acceptable within 15 days under certain terms and conditions. Please read our Return Policy for more details.

Why is everything so expensive?
Extra Laces is based on handpicked limited edition items that are in high demand and sold out. Our products range from the 1980s to 2007. Majority of these products are not available to the public anymore, therefore are considered collector's items. Prices are based on their true authentic value.

Will you accept a best offer on an item?
Depending on what it is, we might. Email us at info@extralaces.com to find out!

Do you do wholesale?
No. We never wholesale to clients nor do we order wholesale either, so expect the best and nothing but top quality. Guaranteed! We do however offer discounts for people who order 3 or more items. Please do not contact us with wholesaling offers as we will ignore your

Can you ship internationally?
Only to USA and Canada if you pay via Google Checkout. We will accept international orders via Paypal as long as you have a high-standing amount of paid Verified Sellers and have been a Paypal member for at least 1 year. We also accept international orders with all eBay orders. Please read our Shipping Policy for more details.

 

 

 

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